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Hotel Reservation Options

Due to the ongoing COVID-19 (Coronavirus) situation and the latest developments from the Spanish Government, the below options are available for all guests who are due to arrive at Pikes Ibiza between 24th April and 31st May 2020.

We appreciate that you will have lots of questions so we have collated all booking options, as well as polices from the main airlines below for you to reference which we’ll be constantly updating. We have a dedicated team of people who will be working in the coming weeks to help with your reservations. We want to make it as easy and smooth as possible for you, whatever you choose to do.

We would like to thank you all for your continued support through these unprecedented times. We are confident that when the time is right, we’ll be back dancing, drinking, swimming and chatting with you, better than ever before.

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Rebook your stay for later this year

Our Reservation Team would be happy to transfer your current booking to available dates later in the year with:

  • A complimentary €100 voucher for food and drink credit in the Hotel (per room)
  • No amendment or administration fees
  • No additional deposit payment required
  • If there is a difference in room price value for the new date, we will offer a % discount on the new price.

If you would like to find out more about this option or late season availability please contact our Reservation Team on +34 971 342 222 or reservations@pikesibiza.com between 10am – 2pm (CET) quoting your name and booking reference number.

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Rebook your stay for Summer 2021

Our Reservation Team would be happy to transfer your current booking to Summer 2021 with:

  • No amendment or administration fees
  • No additional deposit payments required

If you would like to find out more about this option or 2021 availability please contact our Reservation Team on +34 971 342 222 or reservations@pikesibiza.com between 10am – 2pm (CET) quoting your name and booking reference number.

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Cancel your reservation

If for whatever reason we can’t find a new date for your booking in Summer 2020 or 2021 then please contact our Reservation Team on +34 971 342 222 or reservations@pikesibiza.com between 10am – 2pm (CET) quoting your name and booking reference number.

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What about flights?

Airline cancellation policies are currently responding to demand and customer concerns resulting in increased flexibility day by day, you can stay tuned via the links below:

EASYJET –  you can now reschedule flights with no fee to change, for anyone – https://www.easyjet.com/en/help/preparing-to-fly/latest-travel-information

JET2 –  If your flight has been cancelled, you’ll either be offered a suitable alternative or a refund – https://www.jet2.com/flights/incident

BRITISH AIRWAYS – To allow greater flexibility, we are enabling customers to change their destination, date of travel, or both for free, on all new bookings made from Tuesday 3 March to Sunday 31 May 2020, as well as any existing bookings that depart up to Sunday 31 May 2020. Find out more – https://www.britishairways.com/en-gb/information/incident/coronavirus/latest-information?

RYANAIR– Flight change fee removed from March. For cancelled flights, refunds are made available immediately with free moves facilitated up to 90 days from the original date of travel. Fee to change is £35 – https://www.ryanair.com/ie/en/useful-info/disruptions-and-refunds/coronavirus-covid-19

TUI Fly – all TUI fly flights have been cancelled from 23 March 2020 until 30 April 2020 included. For your cancelled flight, you will receive a voucher to book a new TUI fly flight – https://www.tuifly.be/en/coronavirus

VUELING – Vueling are sending out notifications to all travellers regarding bookings (with earliest flights a priority) – http://vuelingnews.com/?lang=en