Frequently Asked Questions

Can I join the guestlist, or request a table for drinks for an upcoming event?

You can join the guestlist, or request a table for drinks on our Sunset Terrace via events.pikesibiza.com. If the guestlist is sold out, that means we’re at capacity. There are no waiting lists and we can’t accept walk-ins on the day – you’ve gotta be quick! FYI, the list for each event opens two weeks prior to the date and you can also sign-up to get notified of this.

Kindly note, all events at Pikes are over 25 – no exceptions!

SEE WHAT’S ON

Can I just turn up and come in?

Unfortunately we can’t accept any walk-ins for our bars or Pamelas restaurant without an advanced reservation.

If you would like to join us at any time you’ll need to make a reservation through our website and our booking partners OpenTable.

Is Pikes still a 25+ venue?

Yes, all events at Pikes operate a 25+ policy.

Will there be any food available on the Sunset Terrace or just drinks?

If you have made a table reservation for drinks on our Sunset Terrace, there will be Pikes Pizzas available to order from 7pm – 2am to your table. Our full dinner menu is only served in Pamelas so you will need to make a reservation.

If i’m staying in the Hotel, do I need to make a reservation for poolside beds, Freddies or the restaurant?

When it comes to poolside in the day our hotel guests are always prioritised for spaces, you do not need to make an additional poolside reservation. Likewise, you are not required to make a guestlist request for events in Freddies.

However, when it comes to Pamelas restaurant you will need to make an advanced reservation if you wish to dine with us. Tables can be booked in advance or on arrival at the hotel via our Reception Team. If you are arriving at the weekend we advise booking in advance.

Can I make a reservation for brunch or dinner in Pamelas?

The reservations system on pikesibiza.com/pamelas shows all available time slots and will suggest alternatives if your chosen time isn’t free. We recommend booking ahead.

If I’m dining in Pamelas, do I need to make a separate guestlist request for Freddies after?

If you’re dining in Pamelas, you’re always welcome to stay for the event in Freddies that night – there’s no need to make a separate guestlist request.

Can I make a reservation for Sunday Roast?

Sunday Roast reservations can be made via pikesibiza.com/sundays. We also invite you to join us for poolside cocktails and fun throughout the day – no reservations required – and you can stick around for Tales of the Unexpected in Freddies later on. If you’re not joining for lunch or drinks, you’ll need guestlist to access Freddies.

Are children welcome for Sunday Roast?

Children under the age of 18 are welcome to join us in the restaurant on Sundays, however they are not permitted at the poolside area or in the pool at any time.

I’ve lost something, who should I contact?

Please give our reception team a call via +34 971 342222 – they’ll look to see if it’s turned up!

To enquire about a private event, wedding, photoshoot or similar, please get in touch with Lucie Rekasova via lucie.rekasova@pikesibiza.com.

Can I cancel a reservation?

You can cancel your dinner or drinks reservation anytime up until 24 hours before your arrival time.

For restaurant reservations – Pikes Ibiza charges a 50€ “No Show” fee per person. 45 minutes late without prior communication is considered a “No Show”. The late cancellation fee (cancellation made with less than 24 hours prior to the booking time) is 30 Euros per person .

For drinks reservations – your table deposit will be lost in the case of a “no show”.

If you’re looking to cancel your hotel stay with us, please get in touch with the reservations team via reservations@pikesibiza.com.