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Pikes Reservation Amendment Portal

We highly value all our loyal guests and we want to do all we can to safeguard this summer at Pikes, for us and for you. Covid-19 has forced us to look at things differently, including the terms of our refund policy, which need to be temporarily amended. To try and uphold our regular refund policy is unrealistic right now and we really hope for your understanding and patience regarding the need to implement these more effective measures. Ultimately it will help ensure our ability to welcome you back to Pikes to make more amazing memories together as soon as we are all able to do so

As you will appreciate we are faced with a large number of booking amendments to process right now and being a small hotel we have limited resources to deal with all customer enquiries on a one to one basis as we would like too. We remain more than happy to speak to you direct should you wish to discuss your options personally, however in the first instance we would kindly ask that you let us know which option suits you best by using the dedicated online portal we have set up to help us manage the process at this busy time.

Option 1

Re-booking dates for 2020

You can reschedule your stay with us for later in the season (from August onwards).  We are offering a percentage discount should you wish to move into the high season, plus a €100 complimentary voucher for food and drink to spend during your stay.

Option 2

Re-booking dates for 2021

If you can’t make it on another date this summer, then we offer you the option to reschedule your stay with us for next summer (2021). We are also offering a €100 complimentary voucher for food and drink to spend during your stay.

Option 3

Pikes Owe You

If you are simply unsure of the dates you wish to rebook for, then we can offer you a Pikes Owe You Refund Credit Note (RCN). This will allow you to rebook your stay at your leisure with the following flexible main terms:

+ Valid until Aug 2021 and redeemable for stays from 2020 through to summer 2022

+ Entitles you to a €50 voucher for food and drink to spend during your stay.

+ Fully refundable from 1st May 2021 if not used to rebook a future stay.

+ Transferable between names and across bookings

Full terms of use can be found here

Let us know which option suits you