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Frequently Asked Questions

When you’re planning a holiday, it’s only natural that a lot of questions spring to mind, and you may not be the first to ask them. With that in mind, we’ve compiled a list of our most-asked questions – and most importantly, the answers – in one easy place. Whether it’s about eating, sleeping or raving with us, read on – we’ve got you!

EVENT FAQS

Want to ask us something ahead of one of our events? You might just find the answer right here…

HOW DO I JOIN THE GUESTLIST FOR AN UPCOMING EVENT? caret-down

Head to events.pikesibiza.com, click on the event of your choice and opt to join the guestlist. If the event listing says it is sold out, that means we’re at capacity and can’t add any more names to the list. 

There are no waiting lists, we can’t accept walk-ins on the night and there are no secret ways in – no name dropping, no arm-twisting and definitely no bribery! You’ve gotta be quick and decisive! FYI, the guestlist for each event opens two weeks prior to the date and you can also sign-up to be notified of this in advance. 

Don’t forget, you need to be over the age of 27 to attend a Pikes event and carry ID to prove it.

HOW MANY NAMES CAN I ADD TO THE GUESTLIST? caret-down

This year you will only be able to sign up yourself plus 1 – and we will check the ID of the lead name on arrival. If you have a bigger group more members of your party must sign up using their unique name and contact details.

HOW MUCH DOES IT COST TO GET IN? caret-down

All of the events at Pikes are FREE unless otherwise stated.

CAN I JUST TURN UP ON THE NIGHT AND WALK IN? caret-down

That’s a hard no – guestlist is always required for Freddies and our bars, while an advance table reservation is needed to dine at Pamelas. We don’t accept any walk-ins at any time – sorry!

To join us at any time, you’ll need to make an official reservation through our website and our booking partners, OpenTable.

IT SAYS THE EVENT IS ‘SOLD OUT’ ONLINE – CAN I GET A TICKET ON THE DOOR? caret-down

If we’re sold out online, we’re at capacity for that event. We don’t have waiting lists and there are no tickets available on the door – there’s no way to pay your way in!

IS THERE AN AGE RESTRICTION AT PIKES? caret-down

Yes, you need to be over the age of 27 to attend a Pikes event and carry ID to prove it.

DOES SIGNING UP TO THE GUESTLIST GUARANTEE ENTRY? caret-down

Not exactly. Signing up to the guestlist doesn’t automatically guarantee entry – this is at the discretion of our management and door staff, who always abide by the famous Pikes Codes. 

We also advise you to arrive early, even if you are on the guestlist, to avoid disappointment.



IS THERE A DOOR POLICY OR DRESS CODE? caret-down

There is indeed – we want to keep our spaces as safe and inclusive as possible. Our management reserves the right to refuse entry, and/or eject any person from the venue, especially if any of the following Pikes Codes are not adhered to:

  • You must be over the age of 27
  • Photographic identification such as a passport or driver’s licence is required
  • You appear to be intoxicated or under the influence of drugs
  • You are behaving in a dangerous, inappropriate or abusive manner
  • You are wearing sportswear, flip flops, swimwear or glitter
  • You are part of a stag, hen, bachelor or bachelorette party

There are no exceptions to these rules, so please don’t be the person who turns up to try their luck!



IS THERE ANY FOOD AVAILABLE AT THE SUNSET TERRACE BAR? caret-down

You can order a tasty Pikes Pizza’s at any of our bars between 19:00 and 01:30. If you’re looking for something a little more fancy, our full dinner menu is only served in Pamelas and you’ll need a prior reservation to get a table on the night.

HOTEL GUEST FAQS

Got a question about staying with us? Whether you’re thinking about booking, or have already reserved your stay, we’re here to help!

IF I’M STAYING AT THE HOTEL, DO I NEED TO MAKE A RESERVATION FOR POOLSIDE BEDS, FREDDIES OR THE RESTAURANT? caret-down

By day, our poolside daybeds are reserved for hotel guests only – there’s no need to make a booking. By night, it’s the same in Freddies – guests staying in the hotel receive automatic entrance to every party, so you don’t need to sign up for the guestlist.

When it’s time to dine however, you will need to make a reservation in our restaurant in advance for lunch or dinner (no need to make a breakfast reservation, simply rock up between 08:00-11:00!). You can request this via email, or via the booking pages on our website ahead of your stay or ask our lovely reception team to do this for you on arrival. We do advise booking in advance if you’re arriving on the weekend, as the restaurant is quite often booked out ahead of time.



IS BREAKFAST INCLUDED? caret-down

Yes! A daily continental breakfast is a delicious part and parcel of your stay at Pikes, served between 08:00-11:00 in our restaurant.

HOW OFTEN WILL MY ROOM BE CLEANED? caret-down

Rooms are cleaned daily and towels are also changed daily. Bedsheets are changed every second day. If you need anything spruced up or changed in between, call reception to let us know and we’ll send one of our wonderful housekeeping team in to sort it out.

WHAT TIME IS CHECK IN AND CHECK OUT? caret-down

You can check in, but you can never check out… metaphorically, of course. In real life, check-in is from 3pm and check out is at 11am. Please note, all guests are also required to pay a government mandated eco tax of 1.10€ per person, per night that isn’t included in your room rate.

If you want to organise a late check-out (you won’t be the first, and you won’t be the last!), please let us our reception team know in advance – this is subject to availability and an additional cost.



CAN I SMOKE IN MY ROOM? caret-down

In short, no. All of the rooms and suites at Pikes are non-smoking and our management reserves the right to apply a penalty charge if anyone sparks up in the room throughout your stay.

CAN I ARRANGE ANY OTHER SERVICES THROUGH THE PIKES TEAM? caret-down

Sure. Our reception team can help with a range of concierge services and beauty services during your stay, from hairdressing, manicures and massages to yoga or personal training, restaurant reservations, transfers and much, much more.

We recommend getting in touch in advance, by emailing reservations@pikesibiza.com or you can pop in to make an in-person request 24/7 after check-in.

WHERE WILL MY ROOM BE LOCATED? caret-down

We can’t guarantee the location of your room – unless you’ve booked La Vivienda or La Residencia, of course.

After you’ve made your reservation online, our reception team will send you an email (to the address provided at the time of booking) to inform you if your room is located in any of the areas designated for events (courtyard). If this isn’t what you’d wished for (for many of our guests, this is living the Pikes dream), and we can’t offer you an alternative, you can cancel your reservation within 24 hours of receiving the notification. 

Check out our room guide here, to get the inside scoop on each of our individual rooms and suites.

RESTAURANT FAQS

Need some more information about dining in our restaurant? Let’s see if we can help.

WHAT ARE THE RESTAURANT OPENING TIMES? caret-down

Lunch 12:00 – 15:30
Dinner served 19:30 – 23:15
Sunday Roast served 13:00 – 17:30

Breakfast is available between 08:00-11:30 for hotel guests only.

IF I’M DINING IN THE RESTAURANT, DO I ALSO NEED TO REQUEST EVENT GUESTLIST? caret-down

Good news! If you’re having dinner with us, you’re always welcome to stay for the event that night. There’s no need to request guestlist separately.

CAN I BOOK FOR A GROUP OF 8 PEOPLE OR MORE? caret-down

Our table capacities at Pikes Restaurant are limited. If you’re booking for a group of more than 8 people, please email concierge@pikesibiza.com directly to make arrangements.

HOW OLD DO YOU HAVE TO BE TO DINE / ARE CHILDREN WELCOME IN THE RESTAURANT? caret-down

As dinner reservations include guestlist to the events – we operate a strict over 27s policy. Our door staff will check ID.

During our lunch hours, and on Sundays (up until 6pm), kids under the age of 18 are welcome to join us in the restaurant, however they are not permitted at the poolside area or in the pool at any time.

IF I’M STAYING AT PIKES, DO I NEED TO MAKE A RESERVATION FOR THE RESTAURANT? caret-down

If you wish to dine in the Pikes Restaurant for dinner or Sunday Roast during your stay you will need to make a reservation. This can be done by emailing concierge@pikesibiza.com directly to make arrangements ahead of your stay or ask our lovely reception team to do this for you on arrival.

We do advise booking in advance particularly if you’re arriving on the weekend, as the restaurant is quite often booked out ahead of time.

IS THERE A MINIMUM SPEND? caret-down

Our restaurant spaces are more sought-after than ever, especially for Dinner and Sunday Roast.  To maintain the perfect balance and ensure tables are available for those who truly want to dine with us, we’re introducing an upfront minimum spend on reservations.

€85 per person for Dinner reservations (Monday to Saturday)
€60 per person for Sunday Roast reservations.

This spend will be deducted from your final bill and can be used against food and drink in the Restaurant.

WILL MY TABLE BE HELD IF I ARRIVE LATE? caret-down

To ensure a smooth dining experience, we kindly request that all guests arrive on time for their reservation. Tables will be held for a maximum of 15 minutes past the reservation time. Due to high demand and our waiting list, failure to arrive within this period may result in the forfeiture of your table.

Why can’t I book my chosen date? caret-down

The Pikes Restaurant is open from 11 April to 31 October 2025. If your date isn’t available, we are likely at capacity already. There are a few dates we are not currently taking dinner reservations for, these are: 3 July, 22 July, 5 September and 31 October – bookings for these will open at a later date.

IS THERE A CANCELLATION OR NO SHOW FEE? caret-down

Cancellations must be made at least 24 hours in advance. Cancellations can be made online via the Cover Manager platform through which you made your reservation. A fee of €30 per person will be deducted from the minimum spend, and the remaining amount will be refunded.

Cancellations made less than 24 hours before the reservation time will be considered a no-show, and no refund on the minimum spend will be provided.

A €30 pre-authorization charge applies for lunch bookings, which will only be taken if the booking is canceled within 24 hours or in the event of a no-show.

DIDN’T FIND THE ANSWER? Get in touch with us!

Still not found what you’re looking for? Get in touch with our team and they’ll be happy to assist!

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